DEMO CAMPAIGNTry it out!For you to see and feel, we made a demo campaign.
You can check it out here:
Demo Ager Feedback SystemGet beta accessOur new system provides instant feedback with an incredibly intuitive user interface.
Sign up AdvantagesEco-friendly - no paper useModern UI - Innovative User experienceStandalone Mini App - No additional install needed, for anyoneDiscretion & Privacy - Secure data storage and anonymizationOpen Standards - ISO guidelines for universal integrationInstant Deployment - less than 24h setup time
Plug-Play SolutionCX implementation into existing systems can be tedious, that's why our system can and should be used as a standalone application.
The new standard of Customer Experience (CE)Products dont sell themselves, customer attraction, loyalty and experience is essential to success. Engaged, motivated and proactive staff that know their customers go a long way in terms of customer retention.
The aim is to become a company that proactively advances its customer and thus retail experiences to become more personal, engaging and inclusive.
After all, the world’s most successful retailers don’t just sell products.
Collecting and analysing customer experience feedback is key for being able to provide such a high-class experience.
Natural language processing (NLP), sentiment & emotion analysisAI powered analysis
(coming soon)Feedback comments can be analysed with AI technology to gain advanced insights.
Basic general sentiment analysis and emotion categorisation can tell how well an event was received or how satisfactory a customer experience was, without needing score-values.Language insightsMost relevant words can be categorised into a word cloud, giving you clear overview over specifics of most interactions at a glance. "Good", "Bad" and synonyms provide general context categorisation.
Ready in less than 24hYou let us know a few details and we deliver your feedback campaign in less than 24h.
We adapt your feedback campaign with to your brand by including a visual stimulation, so that you can make your campaign truly yours!
Gather insights about an eventEvent FeedbackSuppose you're having an event, maybe a concert or a party, and want to gather insights about how it is perceived.
You can start a feedback campaign and have it up an running in just 24h and collect useful ratings from your customers or attendees.Thorough adaptabilityYou can add event specific prompts to comment on, so that no matter what the occasion, you can gain intelligence insights into your event.
Gather Customer FeedbackCustomer Experience (CX)Customer satisfaction, experience and service are keywords when it comes to grading performance. Our system provides quick insights into the overall satisfaction and can drill down into multiple dimensions to gain deep information about topics of choice.
Supppose you'd want to analyse the satisfaction with the service of your customer support.Boosted Customer RelationsWhen one asks genuinely for opinion, most response is authentic in return. Additionally, integration of customers, very similar to employees can be well appreciated. Start a campaign with a custom prompt and gather specific customer insights.
Gather Employee FeedbackEmployee Experience (EX)Leveraging proactive human capital and increasing employee engagement require involvement and employee experience is majorly driven by valuation. Thus, enabling employees to be part and engage actively in decision making processes and internal operations.
The experience employees have is valuable information with great insights into the opinions and inner workings behind employee's behaviour.Enhanced Employee ExperienceThe feedback campaigns employers set up can be for various uses, such as internal events, opinions about a potential change, or simply to see how everybody feels. The benefits of such campaigns are increasingly better employee experiences over time. To maximise the experience, inclusion and listenting are the start.
Gather Brand Appearance InsightsBrand Experience (BX)Brand perception is what comes to your customers' minds when they about your product / service - The brand perception is not what the company says the brand or product is, but is dictated by customers.
The perception of customers is thus vital for brand equity as the extra value to the product is solely the association with brand perception and not the consituent parts' sum.
Your brand is what adds value to products and differentiates it enough from the competition.Brand Perception LeveragingPerceived value can be increased by leveraging brand perception through enhanced customer experiences. Knowing how your brand / product is perceived by your customers thus tells you more about their aspects than you could ever do yourself.
